Services
Product-agnostic. Results-oriented.
Business software shouldn’t be hard. We make it easy.
We’re software consultants, certified in specific programs, who bring not only knowledge, but decades of experience in dealing with small businesses like yours.
From needs analysis and help management to installation, configuration and customization, Business Solutions Incorporated is your boots-on-the-ground, representative for whatever you need.
– Jennifer Hishon, VP Denzenhall Resources, Ltd.
The BSI difference: We go the extra mile.
Our priority is making sure you understand (and know how to use) the software programs and systems your business relies on.
We believe in training.
We don't rush and we don't demo.
Follow-up isn't an afterthought.
In our training sessions we use hand-outs customized to your business needs, shared screens and work with live data. And we love to answer questions — we’ll stay after or arrange additional sessions if you need more time.
“Dana’s been an important and trusted partner for our organization over the last 5+ years. She’s smart and technically savvy, while also being friendly, accessible and mindful of our resource restrictions as a non-profit. I don’t know where we’d be without her!”
– Peter Bautz, Treasurer, St. Vincent De Paul Society
Collaboration and partnership
We work side-by-side with you to identify performance gaps and integrate changes so you can tap into the full potential of your business software. Our partnership with Crosspointe Consulting Group amplifies your support with a wide reaching network of industry experts skilled in the programs you need.
Caret Legal
CosmoLex
Net Documents
PC Law
QuickBooks
Sage 50
Sage Timeslips
Soluno
Time Matters
Time Solv
Our Services
What we offer
Business consulting and analytics
Let us show you how different programs can work synergistically to create tailored and comprehensive solutions.
- From custom (and advanced) reports to help interpreting pre-existing ones, we’ve got you covered
- Electronic billing set-up to integrate seamlessly with your business
- We can integrate any software into your systems, from accounting software to expense capture to practice management applications
Initial startup and deployment
Software installation and configuration on your server/s and employee workstations so everything works from the word go.
- Design workflow: Capture information and automate existing operations
- Rate structure: Analysis and construction of complex rate structures
- Startup financials: Review, reconcile and migrate WIP and AR
- Remote access: Everyone has access to your systems from anywhere
- Backup strategies: Protect your most valuable asset
Reports, billing and third party integration
Let us show you how different programs can work synergistically to create tailored and comprehensive solutions.
- From custom (and advanced) reports to help interpreting pre-existing ones, we’ve got you covered
- Electronic billing set-up to integrate seamlessly with your business
- We can integrate any software into your systems, from accounting software to expense capture to practice management applications
Customized support
Why invest in programs no one knows how to use?
- User manuals and documentation created specifically for your office (makes new employee orientations fast and easy)
- Fully tailored programs so your user interface is perfectly fit to your environment
- Database design that’s built properly and fully functional the first time
- Bespoke training that’s on-site or remote, individual or for groups
Special Topics
From daily maintenance to long-term strategy, find solutions to unique business challenges.
- Database performance, repair and troubleshooting
- Stay up to date with the latest updates and versions of your software
- Support for your networks and workstations, with remote access or on site visits for general computer assistance
Our Services
What we offer
Business consulting and analytics
Let us show you how different programs can work synergistically to create tailored and comprehensive solutions.
- From custom (and advanced) reports to help interpreting pre-existing ones, we’ve got you covered
- Electronic billing set-up to integrate seamlessly with your business
- We can integrate any software into your systems, from accounting software to expense capture to practice management applications
Initial startup and deployment
Software installation and configuration on your server/s and workstations so everything works from the word go.
- Design workflow: Capture information and automate operations
- Rate structure: Analysis and construction of complex rate structures
- Startup financials: Review, reconcile and migrate WIP and AR
- Remote access: Access to your systems from anywhere
- Backup strategies: Protect your most valuable asset
Reports, billing and third party integration
Let us show you how different programs can work synergistically to create tailored and comprehensive solutions.
- From custom (and advanced) reports to help interpreting pre-existing ones, we’ve got you covered
- Electronic billing set-up to integrate seamlessly with your business
- We can integrate any software into your systems, from accounting software to expense capture to practice management applications
Customized support
Why invest in programs no one knows how to use?
- User manuals and documentation created specifically for your office (makes new employee orientations fast and easy)
- Fully tailored programs so your user interface is perfectly fit to your environment
- Database design that’s built properly and functional the first time
- Bespoke training that’s on-site or remote, individual or for groups
Special Topics
From daily maintenance to long-term strategy, find solutions to unique business challenges.
- Database performance, repair and troubleshooting
- Stay up to date with the latest updates and versions of your software
- Support for your networks and workstations, with remote access or on site visits for general computer assistance
Ways to work with us
We’re designed with flexibility in mind. Not sure how to work with us or what an arrangement might include? Here are just a few ways we can help:
- Hourly / On-demand as needed
- Ongoing or longer term projects such as document management, installation, configuration and training
- One-off trainings or multiple training sessions when needed
“When it came time to move to a secure cloud environment in a heightened regulatory environment, Dana identified robust case management and billing solutions that work seamlessly together and helped us implement them.”
– Carol L. O’Riordan, The O’Riordan Bethel Law Firm, LLP
